When I first started my business, I prided myself on being involved in every decision. I thought it showed dedication and leadership. But over time, I realised that being the bottleneck in my own business wasn’t just exhausting…it was dangerous!

If your business only works because you’re there to micromanage every detail, it’s not built to last. What happens if you want to take a step back? Whether for a vacation, a sabbatical, or an unforeseen emergency, a sustainable business must be able to thrive without you.

I know this because I’ve been there. I’ve experienced the stress of being the “go-to” person for everything. I’ve also experienced the freedom that comes when your business operates like a well-oiled machine, without you in the driver’s seat every day.

Having been in business for over 25 years, I’ve definitely experienced the highs and lows – I’ve ‘been there, and got the T-shirt’ as my Mum would say….

I’m now passionate about sharing everything I put in place in my business, that transformed me from a stressed out ‘owner operator’ to a strategic business owner.

The Shift from Operator to Strategic Business Owner

There’s a moment in every business owner’s journey when you realise you’re too involved. Every decision, every task, every problem seems to pass through you. That’s not leadership, it’s operational overload.

The turning point for me was developing what I now call the Triple A Framework™, a system that allowed me to step out of the weeds of daily operations and into my role as a true strategic leader. This framework didn’t just transform my business, it transformed my life.

Now, I can take a 30-day vacation whenever I want, confident that my business will continue to thrive without me.

Introducing the Triple A Framework™

The Triple A Framework™ is the foundation of how I transitioned from being stuck in the day-to-day to building a business that runs independently.

It’s the foundation for building a business that runs smoothly and successfully – without relying on you and it focuses on three core pillars:

  1. Alignment  

Ensure your team is aligned with your vision, culture, and values. When everyone understands where the business is headed and how it operates, they can make the right decisions confidently, even in your absence.

  1. Accountability

Create a culture where ownership thrives. With a company scorecard to track progress, effective communication through meetings and one-to-ones, and shared “teamship rules,” your business stays on track without drama or blame.

  1. Autonomy

Empower your team to work with creativity and independence—supported by clear systems, consistent processes, and the right tools. This ensures freedom without chaos and results without constant oversight.

The result? A business that doesn’t just survive without you – it thrives.  

 

Join me and Julie Phillips, my co-founder for our next Free Webinar

CLICK HERE to see when our next live webinar is taking place as well as our person events.

See you there!

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